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September 23, 2007, 08:24:54 AM
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| | |-+  slow loading of documents from Collanos
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Author Topic: slow loading of documents from Collanos  (Read 336 times)
lhowe
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« on: June 06, 2007, 02:58:45 PM »

I'm a new user of Collanos. My problem is that when I open a file from Collanos, my computer (not just the program needed to open the file) freezes up, sometimes for a full five minutes. Eventually, the file opens and I can use it. Meanwhile, I'm sitting around doing a lot of waiting.

I understand that Collanos uses Java for some of its functions. Java has always been buggy on my system -- is there a setting or something else that I can do to make it work better? If this is not the reason for the slow opening of files from Collanos, what else might be causing this?

I use Windows XP.
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lmiller
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« Reply #1 on: June 06, 2007, 04:30:24 PM »

I am having the same problem.  I t got sower after the upgrade to 1.1
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Gil Heiman
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« Reply #2 on: June 06, 2007, 09:31:53 PM »

Our apologies.
We are trying to standardize on ports being used with the application and this may be the reason for the slow down.
A fix is on its way.

Thanks for your patience.
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Gil
Team-Collanos
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