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News: July 7, 2008: Collanos Workplace 1.3.0.3 is available for download. Detailed information is available in the Release Notes. Existing users can upgrade through Collanos' auto-update feature (Vista users see Release Notes).

Collanos User Forum  |  ARCHIVE (old obsolete stuff)  |  Various old, irrelevant posts  |  Topic: Long initial connect-time -- SOLVED 0 Members and 1 Guest are viewing this topic. « previous next »
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Author Topic: Long initial connect-time -- SOLVED  (Read 1702 times)
Franco Dal Molin
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« on: November 19, 2007, 04:25:04 PM »
Some users are experiencing long initial connect-times of 4-5 minutes (occasionally up to 10 minutes) after starting up Workplace, until the status switches to "Online".

While this might be a (temporary) annoyance, it is not limiting the correct operation of the system.

We expect this minor issue to be fixed by the end of November.
« Last Edit: November 30, 2007, 11:06:30 AM by Franco Dal Molin » Logged
Franco
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Franco Dal Molin
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« Reply #1 on: November 30, 2007, 11:06:41 AM »
We have rolled out an important infrastructure fix. No updates are needed on user's side. This should fix this problem.

Note: The fix was applied on: Wednesday November 28 at 7 PM Central European Time.
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Franco
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« Reply #2 on: January 22, 2008, 02:11:32 PM »
I tested 1.2 version one week ago, but now I can't connect anymore. It says Connecting... forever, I also restarted the application but in vain... Any idea?
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Collanos User Forum  |  ARCHIVE (old obsolete stuff)  |  Various old, irrelevant posts  |  Topic: Long initial connect-time -- SOLVED « previous next »
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