Collanos crashes when starting

[chros]

Hi,

I've installed Collanos yesterday, and since yesterday it won't start.
Actually what happened, is that yesterday when I installed it, it opened
 and then a error message came and said I had to sign up on your website to have an account and use it.
By the time I got on your website, it had crashed.
Now, when I open it, it gets in the dock open for a micro second and then closes.


I have a macbook pro 4.1 with Mac OS X 10.5.5
HD 250Go with 80 available
2GB Ram
Java J2SE5
And I have downloaded the lastes version available for mac on your website.

I can't see why it's not working.
I really need the software to work.

I hope you'll be able to help me.
As I'm french and don't know much about mac.
Help!

Thanks in advance.

[Anna Evpak]

Hello,

Thank you for your description, but we need some additional information.
Can you please send on anna.evpak@collanos.com  e-mail address next information:

1.Please start up your application and make screen shot of the error message;
2.Please send us your log files:
On standard installation it could be found on next root:
/Users/{Your user name}/Library/Application Support/CollanosWorkplace{Unique Key}/Data

Please archive and send us all files in Data folder;

Go to .metadata folder and send us .log file. Folder ".metadata" is hidden, so make settings to your finder or use Terminal in order to get it;

[chros]

To solve this issue, I've installed it in another folder.
it's working!

Thanks