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Collanos Workplace User Forum  |  Collanos Workplace Product Support  |  Emails from Users  |  Topic: Presence and Availability Management 0 Members and 1 Guest are viewing this topic. « previous next »
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Author Topic: Presence and Availability Management  (Read 1994 times)
jpware
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« on: January 02, 2009, 11:19:11 PM »

One of the really useful aspects of IM is the ability to know if the person on "the other end" is currently active. Most IM systems (skype, aim, yahoo, etc) tell you whether the other person is online and/or available. As far as we can tell, Collanos only records whether a use has the Workplace open and is online. For instance, I sent several messages to my business partner this morning because it showed him as online. What I didn't know was that his computer was on but he hadn't bee in front of it for a couple of hours. Is there a way to enhance Collanos so it will record someone as "Away" if there has been no keyboard activity for a user-defined number of minutes? That kind of Status reporting would make Collanos far more useful and competitive with other IM systems.

Thanks!
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Alexander.Onishko
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« Reply #1 on: January 06, 2009, 05:04:45 PM »

Dear Jpware,

Thank you very much for your interest in Collanos and for your suggestion.

We will analyze the pro's and contra's of this new feature as well as its
technical difficulty and let you know if we can include it in the list of new
features for future releases.

Best Regards,
Alexander Onishko
Collanos Support Team
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Alexander.Onishko
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« Reply #2 on: March 25, 2009, 02:19:18 PM »

We have considered this issues and put it on the list.

It will be implemented in one of future releases.
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Collanos Workplace User Forum  |  Collanos Workplace Product Support  |  Emails from Users  |  Topic: Presence and Availability Management « previous next »
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