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April 23, 2009, 11:56:20 AM
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Collanos User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: User ID inconsistency 0 Members and 1 Guest are viewing this topic. « previous next »
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Author Topic: User ID inconsistency  (Read 140 times)
fennec
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« on: March 29, 2009, 01:39:12 PM »

After I switched from Collanos 1.3 to 1.4 I had one of my users which appeared in red in members pane, with explicit message about User ID inconsistency. I followed steps indicated : un-invite then re-invite this user.
Seemed to work (this user had access to workspace data). But after booting my PC samer story started again. I did it twice with same result : How to repair this user ID ?

Note that while in red, this user cannot access to any of information in workspace...
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Alexander.Onishko
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« Reply #1 on: March 31, 2009, 11:37:48 AM »

Dear Fennec,

Please re-report this problem from within Collanos Application

Help->Report Problem

In this way we will receive your log files, analyze them and will try to suggest a solution.

BR
Alex
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Collanos User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: User ID inconsistency « previous next »
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