Collanos Workplace User Forum

Product Support => Technical Support (English) => Topic started by: gandalf on June 05, 2007, 02:57:09 PM



Title: Collanos won't start
Post by: gandalf on June 05, 2007, 02:57:09 PM
After having used collanos for a few months with no problems, even through the 1.1 upgrade, a couple of days ago a new update message popped up.  I said ok, and after the update, collanos does not start anymore.

I've sent the log, transport and error log to your support email address, please let me know what i should do.


Title: Re: Collanos won't start
Post by: Gil Heiman on June 05, 2007, 11:39:09 PM
Sorry about this Gandalf.
We are looking into this and will get back to you and the forum once we have an idea what the problem is.

Gil - Collanos


Title: Re: Collanos won't start
Post by: gandalf on June 07, 2007, 12:19:03 PM
Hi, an update?  I'm unable to work in the meantime.


Title: Re: Collanos won't start
Post by: Gil Heiman on June 07, 2007, 02:01:37 PM
The developers are looking into your log files and trying to determine what caused this. Sorry for the delay.


Title: Re: Collanos won't start
Post by: Gil Heiman on June 08, 2007, 12:11:36 PM
Hi Gandalf,

Please see the related posting I jsut added to the forum:
http://community.collanos.com/index.php/topic,950.0.html