Collanos User Forum

Collanos Workplace Product Support => Technical Support (English) for Collanos Workplace => Topic started by: hannesd on November 06, 2009, 02:13:38 PM



Title: Workspace does not appear
Post by: hannesd on November 06, 2009, 02:13:38 PM
I made a mistake in the workplace.ini and startet Collanos Workplace with the wrong path to the configuration.
So my old workspace data gone bad and I received the invalid id error and my user account was marked red in all the workspaces.

I remove the local workspace data and restarted from scratch.
I uninvited myself from another member, and reinvited myself again.
Everything fine so far.

But some workspaces did not appear on my computer.
I waited, restarted Collanos Workplace on both computers.
Tried to invite another user.
Those workspaces still don't appear, although I received the invitation and my user is marked yellow.

I found a workaround:

I duplicated the workspace, uninvited all users from the original workspace and invited them to the new workspace.
Now the workspace seems to work again.

Why does this happen?
Is there a way to force a workspace to be distributed and displayed?
Is there a way to update the user ID with an old value?
Will  I ever get a response to my questions?

Thanks
Hannes



Title: Re: Workspace does not appear
Post by: hannesd on November 11, 2009, 09:45:38 AM
Uninviting and reinviting did not help.
I had to remove the user from my contact list. This removes the user from all workspaces I am also in!
The I reinvited the user again and the workspaces synchronised.