Mac-Version will not install

[thomase]

Hi together,

first thanks for the app. It is a great addition to the workplace. The problem is, that on the MacOSX 10.5.1 the software will not start. It always crashes after the first doubleclick on the symbol? I use the german version of MacOS X.

Thomas

[Anna Evpak]

Thanks for your failure signal. This problem is given up to the development team for detail investigation

[duksis]

Yes - I have tryed too without results:(

[kelli.millwood]

I have the same problem, I am running MacOSX 10.5.1. After I double click the Collanos icon within 30 seconds the application starts for about 1 second then the whole application quits. Please help, I really want to use this tool!

[J.Hill]

   The same problem as well. Just tried it again and it crashed. Using German Mac OS 10.5.1.

A bit disappointed to be honest.

Regards

Jon

[emiliano]

Hello,
Phone Beta won't start on OSX 10.4.10.
Here is the CollanosPhone.crash.log:

**********

Host Name:      Mezzanine
Date/Time:      2008-01-25 23:16:14.122 +0100
OS Version:     10.4.10 (Build 8R2232)
Report Version: 4

Command: CollanosPhone
Path:    /Applications/CollanosPhone.app/Contents/MacOS/CollanosPhone
Parent:  WindowServer [102]

Version: ??? (2.0)

PID:    757
Thread: Unknown

Link (dyld) error:

Library not loaded: /usr/local/lib/libgnutls.13.dylib
  Referenced from: /Applications/CollanosPhone.app/Contents/MacOS/CollanosPhone
  Reason: image not found


**********


Maybe you linked a library not included in distribution? (note the /usr/local/lib/ path!)
Note that libgnutls is included in the Contents/Frameworks, but it is "version 12" (libgnutls.12.dylib)

Regards,

Emiliano


[EDIT] I tried to create in /usr/local/bin a symlink to the shipped libgnutls. From root:

# cd /usr/local/lib
# ln -s /Applications/CollanosPhone.app/Contents/Frameworks/libgnutls.12.dylib libgnutls.13.dylib

Again: CollanosPhone won't start, but this time the crash.log show a version mismatch:

**********

Host Name:      Mezzanine
Date/Time:      2008-01-26 00:23:40.882 +0100
OS Version:     10.4.10 (Build 8R2232)
Report Version: 4

Command: CollanosPhone
Path:    /Applications/CollanosPhone.app/Contents/MacOS/CollanosPhone
Parent:  WindowServer [102]

Version: ??? (2.0)

PID:    9780
Thread: Unknown

Link (dyld) error:

Library not loaded: /usr/local/lib/libgnutls.13.dylib
  Referenced from: /Applications/CollanosPhone.app/Contents/MacOS/CollanosPhone
  Reason: Incompatible library version: CollanosPhone requires version 22.0.0 or later, but libgnutls.13.dylib provides version 16.0.0


**********

[emiliano]

Update on missing libraries.

I installed the libgnutls with MacPorts 1.6.0. with the following command, from the root shell:

# port -v install libgnutls
 
Since MacPorts installs packages in the /opt/local/ hierarchy, I created the symlink with:

# cd /usr/local/lib
# ln -s /opt/local/lib/libgnutls.13.dylib .

This time the gnutls library is the right one, but Collanos Phone won't start again, because another library is missing. Here is the crashlog:

**********

Host Name:      Mezzanine
Date/Time:      2008-01-31 19:18:11.853 +0100
OS Version:     10.4.10 (Build 8R2232)
Report Version: 4

Command: CollanosPhone
Path:    /Applications/CollanosPhone.app/Contents/MacOS/CollanosPhone
Parent:  WindowServer [91]

Version: ??? (2.0)

PID:    25320
Thread: Unknown

Link (dyld) error:

Library not loaded: /usr/local/Trolltech/Qt-4.3.1/lib/QtXml.framework/Versions/4/QtXml
  Referenced from: /Applications/CollanosPhone.app/Contents/MacOS/../Frameworks/QtSvg.framework/Versions/4.0/QtSvg
  Reason: image not found


**********

So... it's seems that Qt4 libraries are missing too...
Too many missing libraries for a beta version... Collanos devs, you should read these posts and put forward a working beta version, if you actually want people to try... because you are nowhere near a beta (and neither pre-alpha, since it does not run).

Emiliano

[emiliano]

Update.
Installed Qt (binary package v. 4.3.1 - DMG file from Trolltech ftp site).
Collanos Phone still not working, but this time the application is trying to start.
Here follows the console.log:

===== Friday, February 1, 2008 12:52:28 AM Europe/Rome =====
(debug) 00:52:44 main: main() started.
(debug) 00:52:44 main: Collanos Phone started
(debug) 00:52:44 Config::Config(const std::string&): Config path: /Users/emiliano/Library/Application Support/CollanosPhone/
(debug) 00:52:45 Config::Config(const std::string&): Resources path: /Applications/CollanosPhone.app/Contents/Resources/
(debug) 00:52:45 void QuicktimeWebcamDriver::initializeCommonComponents(): Opening component
(debug) 00:52:45 void QuicktimeWebcamDriver::initializeCommonComponents(): Initializing component
(debug) 00:52:45 void QuicktimeWebcamDriver::initializeCommonComponents(): SetDataRef
(debug) 00:52:45 void QuicktimeWebcamDriver::initializeCommonComponents(): Creating new channel
2008-02-01 00:52:46.456 CollanosPhone[6547] Opening shmem segment /com.allocinit.CTCtrl
2008-02-01 00:52:46.456 CollanosPhone[6547] Opening shmem segment /com.allocinit.CTImg0
2008-02-01 00:52:46.456 CollanosPhone[6547] Opening shmem segment /com.allocinit.CTImg1
2008-02-01 00:52:46.457 CollanosPhone[6547] *** _NSAutoreleaseNoPool(): Object 0x493c490 of class NSCFArray autoreleased with no pool in place - just leaking
2008-02-01 00:52:46.477 CollanosPhone[6547] *** _NSAutoreleaseNoPool(): Object 0x493dca0 of class NSCFNumber autoreleased with no pool in place - just leaking
2008-02-01 00:52:46.477 CollanosPhone[6547] *** _NSAutoreleaseNoPool(): Object 0x493dda0 of class NSCFArray autoreleased with no pool in place - just leaking
2008-02-01 00:52:46.477 CollanosPhone[6547] *** _NSAutoreleaseNoPool(): Object 0x493dcd0 of class NSCFNumber autoreleased with no pool in place - just leaking
2008-02-01 00:52:46.478 CollanosPhone[6547] *** _NSAutoreleaseNoPool(): Object 0xa080b88c of class NSCFBoolean autoreleased with no pool in place - just leaking
2008-02-01 00:52:46.797 CollanosPhone[6547] *** _NSAutoreleaseNoPool(): Object 0xa080b88c of class NSCFBoolean autoreleased with no pool in place - just leaking
(debug) 00:52:46 void QuicktimeWebcamDriver::initializeCommonComponents(): Opening component
(debug) 00:52:46 void QuicktimeWebcamDriver::initializeCommonComponents(): Initializing component
(debug) 00:52:46 void QuicktimeWebcamDriver::initializeCommonComponents(): SetDataRef
(debug) 00:52:46 void QuicktimeWebcamDriver::initializeCommonComponents(): Creating new channel
2008-02-01 00:52:46.834 CollanosPhone[6547] *** _NSAutoreleaseNoPool(): Object 0xa080b88c of class NSCFBoolean autoreleased with no pool in place - just leaking
2008-02-01 00:52:46.931 CollanosPhone[6547] *** _NSAutoreleaseNoPool(): Object 0xa080b88c of class NSCFBoolean autoreleased with no pool in place - just leaking
(debug) 00:52:46 virtual void WebcamDriver::cleanup(): Cleaning up the Meta webcam driver
picture size invalid (0x0)
(debug) 00:52:47 void QuicktimeWebcamDriver::initializeCommonComponents(): Opening component
(debug) 00:52:47 void QuicktimeWebcamDriver::initializeCommonComponents(): Initializing component
(debug) 00:52:47 void QuicktimeWebcamDriver::initializeCommonComponents(): SetDataRef
(debug) 00:52:47 void QuicktimeWebcamDriver::initializeCommonComponents(): Creating new channel
2008-02-01 00:52:47.043 CollanosPhone[6547] *** _NSAutoreleaseNoPool(): Object 0xa080b88c of class NSCFBoolean autoreleased with no pool in place - just leaking
2008-02-01 00:52:47.138 CollanosPhone[6547] *** _NSAutoreleaseNoPool(): Object 0xa080b88c of class NSCFBoolean autoreleased with no pool in place - just leaking
(debug) 00:52:47 virtual bool FileReader::open(): loading /Users/emiliano/Library/Application Support/CollanosPhone/config.xml
(debug) 00:52:47 main: load the configuration
(debug) 00:52:47 main: config dir = /Users/emiliano/Library/Application Support/CollanosPhone/
(debug) 00:52:47 virtual bool FileReader::open(): loading /Users/emiliano/Library/Application Support/CollanosPhone/config.xml
unknown option -p
(debug) 00:52:47 main:
User:
buildid: 20071002111148
revision: 58

Feb  1 00:52:53 Mezzanine crashdump[6548]: CollanosPhone crashed
Feb  1 00:52:55 Mezzanine crashdump[6548]: crash report written to: /Users/emiliano/Library/Logs/CrashReporter/CollanosPhone.crash.log


-----------------------------------------------------

The CollanosPhone.crash.log is attached, due to limitations in the post length. Sorry for these long logs, hope they will be useful.
Collanos developers, please do read these posts and give us a runnable beta, please!

Many thanks.
Emiliano

[Anna Evpak]

Thanks for your message. This problem is in the process of correction that is why your log files are very useful.

[alexbo]

Maybe I'll add nothing new but... I've just upgraded my x86 imac OSX leopard to version 10.5.2 and when launching phone it crashes immediately: I see in the monitor:

20/02/08 22:13:54 [0x0-0x36036].com.openwengo.WengoPhone[735] dyld: Library not loaded: /usr/local/lib/libgnutls.13.dylib
20/02/08 22:13:54 [0x0-0x36036].com.openwengo.WengoPhone[735]   Referenced from: /Volumes/CollanosPhone/CollanosPhone.app/Contents/MacOS/CollanosPhone
20/02/08 22:13:54 [0x0-0x36036].com.openwengo.WengoPhone[735]   Reason: image not found
20/02/08 22:13:54 com.apple.launchd[146] ([0x0-0x36036].com.openwengo.WengoPhone[735]) Exited abnormally: Trace/BPT trap

additional log info:

Process:         CollanosPhone [339]
Path:            /Volumes/CollanosPhone/CollanosPhone.app/Contents/MacOS/CollanosPhone
Identifier:      com.openwengo.WengoPhone
Version:          ()
Code Type:       X86 (Native)
Parent Process:  launchd [146]

Date/Time:       2008-02-20 22:07:04.317 +0100
OS Version:      Mac OS X 10.5.2 (9C31)
Report Version:  6

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread:  0

Dyld Error Message:
  Library not loaded: /usr/local/lib/libgnutls.13.dylib
  Referenced from: /Volumes/CollanosPhone/CollanosPhone.app/Contents/MacOS/CollanosPhone
  Reason: image not found

Regards to everyone there

[Anna Evpak]

Hello Alexbo,

We appreciate your attention and help very much. For current moment we a very close to work out new Phone beta version.

[Yurij_Lukyanov]

Now Phone Beta 2.0 version is available for download. It must be installed on Mac OS 10.5.1  without problem.

[Peter Helfenstein]

Collanos Phone 1.0 Beta 2 still has issues running on Mac OS 10.5. These any many others will be fixed in a new version coming out soon - Collanos Phone 1.0 (final).