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November 10, 2009, 06:01:11 PM
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Collanos User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: Collanos Workplace crashes 0 Members and 1 Guest are viewing this topic. « previous next »
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RickWarp
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« on: November 04, 2009, 06:47:16 PM »

The last 3 times I've opened Workplace to edit a file, it has crashed.  The symptom is as follows:

The main window is non-responsive (running Mac Snow Leopard).  When I try to quit the app, it shows me that there are two other windows open - file has been changed, plus preferences.  Both are hidden and inaccessible to me.  I would expect the file changed window, but it must be hidden somewhere behind the Workplace window (which I can't move).  I didn't open preferences and can't get to it either.  Neither will open directly. 

The result is that I lose my changes and have to restart the work.  The only workaround is to grab the file, save to the desktop and drop it back in after the crash and restart.  As you might guess, this isn't a great answer. 

Any help out there?

Thanks,
Rick
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Collanos User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: Collanos Workplace crashes « previous next »
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