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Collanos User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: File modified dialogue box 0 Members and 1 Guest are viewing this topic. « previous next »
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RickWarp
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« on: December 04, 2009, 10:23:42 PM »

Whenever I modify a file and try to re-save, I find that I have to be VERY careful not to minimize the Collanos window for the entire time I'm working on the file (running on Mac OS 10.6).  If I do or even sometimes when I don't, the file modified dialogue box gets hidden behind the Collanos window and won't come to the front even when beckoned.  This is a major hassle forcing me to either re-save files to the desktop and drop them back in or lose them if I close before saving back to Collanos.   Tongue

This to be is a very high-level bug that must be fixed.  I've lost work more than once on this issue. 

Thanks,
Rick
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RickWarp
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« Reply #1 on: December 30, 2009, 05:03:56 PM »

Peter (the CEO) posted last week that support will be much more responsive yet this question is almost a month old now with no responses.  Not a good sign.
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Peter Helfenstein
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« Reply #2 on: December 31, 2009, 04:04:59 PM »

Hi Rick,
development will look into this. Thanks for posting.
Cheers
Peter
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Peter Helfenstein
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RickWarp
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« Reply #3 on: January 19, 2010, 11:57:57 PM »

This question was posted 6 weeks ago, the CEO said they're looking into it 3 weeks ago.  What does it take to get an actual answer to what should be a simple question - easy to replicate.  Just let us know where you are, or tell us that it's a bug that won't be fixed.  Any answer.  PLEASE!  A customer with problems should be any company's highest priority. 

We need to make decisions, and your lack of support is forcing us to find another solution.

Rick
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Collanos User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: File modified dialogue box « previous next »
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