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Collanos Workplace User Forum  |  Collanos Workplace Product Support  |  Known Issues  |  Known Issues Workplace 1.0 (OLD)  |  Topic: Synchronisation Problems 0 Members and 1 Guest are viewing this topic. « previous next »
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Franco Dal Molin
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« on: July 13, 2006, 03:01:57 AM »

Unfortunately, some of you are experiencing serious synchronization problems. The resulting effects seem to vary from installation to installation, ranging from large files not being synchronized at all, to slow replication, all the way to unpredictable behavior, while many other installations work just fine.

Our engineers have analyzed this issue extensively during the last 2 weeks and have now identified the core problem. In certain circumstances the content replication algorithm would go “out of control” and produce a lot of unneeded traffic and congest/disrupt the real "net content" traffic, which would never get a chance to transmit successfully. The reason seems to be related to "internal timing" or "performance" of user's computers, i.e. on some computers it works fine, while on others we encounter this nasty situation.

This is obviously a serious bug (and it caught us by surprise)!! Engineering is fixing it right know!! A maintenance release (we call it "Beta 2") should become available very soon. We hope by the end of this month (to be confirmed). The new release will also fix a number of other minor issues.

If you are negatively affected by this issue, please accept our apologies. We are sorry for any inconveniences this may have caused you. Please bear with us for another two weeks. Thank you.
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Franco
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« Reply #1 on: October 07, 2006, 11:38:28 AM »

We are testing Collanos 1.0.04 but large files do not synchronise to all members. Some members appear to be offline but they are still running the program. I see that there is a 1.0.0.5 available. Will this release solve these problems?
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« Reply #2 on: October 07, 2006, 11:15:28 PM »

What versions are the team members using? If they are on 1.0.0.2 and after, you all should be receiving notifications to update the software automatically. The latest version is 1.0.0.5.

The first thing I would do is make sure that everyone is on the latest version. Version 1.0.0.5 had some updates that should speed up the synchronization but I don't know if this the source of the current problem of your team mates.
Please keep us posted once you are all on 1.0.0.5.
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Collanos Workplace User Forum  |  Collanos Workplace Product Support  |  Known Issues  |  Known Issues Workplace 1.0 (OLD)  |  Topic: Synchronisation Problems « previous next »
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