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Collanos Workplace User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: e-mail to Collanos 0 Members and 1 Guest are viewing this topic. « previous next »
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duksis
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« on: September 17, 2007, 03:42:23 PM »

OS X - I cannot send an e-mail to Collanos from Collanos web page: it seems that all page is a link to Tour. Is this due to some mistake in installation or bug on web page?
The question is about localization help offer
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Peter Helfenstein
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« Reply #1 on: September 17, 2007, 06:37:41 PM »

Please put your question here then. Just checked the Contact Us feature on the web page, it works fine for me. I remember having had a similar comment in the past. It was about giving the buttons the right focus manipulating the web site. I will try to find the mail exchange.
Regards
Peter
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Peter Helfenstein
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duksis
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« Reply #2 on: September 17, 2007, 10:18:37 PM »

Dear Peter,
No-I have no success with e-mail: I try to go to Contacts and when I start  to fill in required fields, but form switch to Tour page.

My point is - I had try several programs for  office/project/team management and workers e-education. Collanos looks most better suitable for mentioned.
To go on and start to use I need to offer and use it in Latvian. I can help with Collanos Workspace translation in Latvian. At moment Collanos have several languages and I suppose that there must be some language file or similar place.
Can you give to me some ideas/information regarding mentioned?
Regards,
Peter Apse
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duksis
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« Reply #3 on: September 17, 2007, 10:29:48 PM »

So - Finally I have send e-mail.
Problem is - Apple Safari 3 Beta. Firefox 2 is OK. Regarding IE. IE on OS X? No. Grin
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Peter Helfenstein
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« Reply #4 on: September 18, 2007, 09:37:52 AM »

Thanks. Got your email.
We are looking into this strange behaviour of our Website under Mac OS X. A user commented that he could manage to get the things done in the browser by using the keyboard only - no mouse manipulations. Jumping from field to field and using the "enter" key. Not nice but a workaround. I assume to get this fixed quickly.
Regards
Peter
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Peter Helfenstein
CEO, Collanos Software
Peter Helfenstein
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« Reply #5 on: September 19, 2007, 01:56:19 PM »

The issue with the Tour module has been fixed over night. It should now work fine with Safari and IE on Mac OS X too. Let us know if there should still be problems.
Thanks for your feedback and your patience with Collanos.
Regards
Peter
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Peter Helfenstein
CEO, Collanos Software
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Collanos Workplace User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: e-mail to Collanos « previous next »
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