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Author Topic: Long initial connect-time -- SOLVED  (Read 636 times)
Franco Dal Molin
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« on: November 19, 2007, 04:25:04 PM »
Some users are experiencing long initial connect-times of 4-5 minutes (occasionally up to 10 minutes) after starting up Workplace, until the status switches to "Online".

While this might be a (temporary) annoyance, it is not limiting the correct operation of the system.

We expect this minor issue to be fixed by the end of November.
« Last Edit: November 30, 2007, 11:06:30 AM by Franco Dal Molin » Logged
Franco
Collanos Software
Franco Dal Molin
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« Reply #1 on: November 30, 2007, 11:06:41 AM »
We have rolled out an important infrastructure fix. No updates are needed on user's side. This should fix this problem.

Note: The fix was applied on: Wednesday November 28 at 7 PM Central European Time.
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Franco
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« Reply #2 on: January 22, 2008, 02:11:32 PM »
I tested 1.2 version one week ago, but now I can't connect anymore. It says Connecting... forever, I also restarted the application but in vain... Any idea?
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