tried to open one workspace by get another

[mmeckler]

 recently I started having the problem that when I click on a particular workspace and use the "open" button to open it it retrieves an unrelated workspace.  I've quit and reopen the program numerous times to no avail.  Any suggestions would be appreciated.

Thanks,

Mark

[Anna Evpak]

Hello Mark,

Can you please answer on several question in order to specify your problem:
1. Which OS and Collanos version do you use (open menu Help->About Collanos Workplace ->build id)?
2. When did this problem started? Did you moved data somewhere, or you did some action and after this this trouble started?
3. Can you describe in steps what you do to open workspace:
a. Click button "Open"-> window with your spaces list appear;
b. You select Workspace-> it becomes unlighted;
c. You double click over it or use button OK to open;
4. Does the correct workspace opens when you go to "Active workspaces" tab-> and double click over space? Is it possible to you to open it from menu Workspace->Open workspace?

[mmeckler]

1.  OS = XP Pro - Collanos Version = Version: 1.3.0.2   Build id: 20080327-1240
2.  I have not moved data, but last week I did install a voice recognition software - Dragon NaturallySpeaking.  That's the only change I have made.  Though I am trying to use Collanos without the voice software, and still having the same problem. 
3.  Process to Open Workspace
  a.  Click on All Workspaces
  b.  Go to target Workspace and it highlights.
  c.  Move to right and click on Open button; or
  d.  double click it; or
  e.  right click it, get open option and click that.

All of these take me not to the target workspace, but to whatever the last workspace I was in.

Active Workspaces only shows whatever is the last workspace I was in. 

Thanks for your help.

Mark
 

[Anna Evpak]

Hello Mark,
Can you use "Open space" button from menu bar?
Also we need your log files for more objective investigation:
1. Open menu Help-> Report Problem/Bug;
2. Fulfill letter body and log files will be attached automatically.
You will have to wait a bit and letter window won't disappear until logs will be archived totally. You will receive message about successful sent after all.
We will appreciate if you input in letter body answer on "Open space" button test.