I Send Invite, user excepts but cant see workspace

[alertsuser]

when i created my workspace i sent invites to all the team. Everything worked fine but today i had two more team members register and i sent them invites but there are not able to to see the workspace. They sent me a invites and we can chat, so everythings conected.I can see there workspace but there are not able to see mine. any ideas?

[Peter Helfenstein]

Hi, what status color do the invited users have in your workspace's member pane? Are they gray, light blue, yellow or green?
Regards
Peter

[alertsuser]

yellow. the two memebers trying to connect to my workspace can connect to each other, and see each others workspace,but when i send the invite they cant see mine. and the invites do get accepted

[Anna Evpak]

If you see space member as yellow it means that they are on line,but not active in space. There are 2 variants: first one is that they already has this space but didn't open it, another is that you have to be both on line a bit for  So try next:
1. Ask your "yellow" members to Start up Collanos;
2. Go to menu pane and click on the "Open Space" hot button -> Window with available spaces will appear;
3. Give them name of the space where they are not active (where they are "yellow") and ask them to open it with double click or selecting space name and click on the open" button in the bottom of the "Open Workspace" window;

If the "yellow" members doesn't have those spaces, so this yellow members should to be on line with person, who invited them into space some more time. After some time it will sync. Space of any size sync in Collanos, this just take time.

As for your invitation: Can you clarify whether you try to invite user to new space or to space where he already is? They can see you - it means that they see you as off line user (in darg grey collor) while you are on line?