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News: December 11, 2008: Download the new Collanos Workplace 1.4.0.1. For more information see Release Notes.

Collanos User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: Apparently stalled sync, or very slow sync 0 Members and 1 Guest are viewing this topic. « previous next »
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parkhays
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« on: December 19, 2008, 05:35:38 AM »

I and my peers recently upgraded to the latest version (1.4.0.1).  I run Vista on one machine and Mac OS 10.5? (Leopard) on the other, and my remote peer runs Win XP.  I am behind a router (a LinkSys WiFi router connected to a Comcast cable ISP).  Presumably that means I'm in a NAT domain and JXTA is using the Collanos (edge2?) relay server.

I show in my status bar: "0 B in, 2.31 MB out", and have shown this for two or three days.  The outbound value varies from about 2.27 to about 2.32, but never seems to change much more than that.

I can sync very quickly and without trouble on my LAN, at least according to one quick test.  However, I appear to be totally unable to sync with my remote peer.

I get, at least sometimes, invitations to new workspaces on one or both of the local computers, but so far (after several days of waiting) they don't appear to ever be created.

Question 1:
Are the relay servers overloaded or something?

Question 2:
Is there any alternative to using the relay servers, for example by port forwarding the LinkSys router to one of the LAN machines?

Question 3:
What does the traffic status actually mean?  Is "out" the amount that has been sent, the amount queued to be sent, the rate, or what?

Question 4:
Is there any way to tell what has been synchronized to who (or what is pending synchronization)? If not, consider that a feature request!

Thank you for any insight.  I like Collanos, but it sure has been frustrating lately.
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Alexander.Onishko
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« Reply #1 on: Yesterday at 05:21:01 PM »

Dear parkhays,

The problem may be in that there is a firewall at your router.

If so, please set up your firewall by adding Collanos application to the list of exception.

Also, please review this topic http://forum.collanos.com/index.php?topic=945.0
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parkhays
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« Reply #2 on: Today at 06:45:05 AM »

Alexander,
Thank you for the tips.  I think there is no particular problem with my router, which is not configured as a firewall.  It is nearly factory default Linksys WRT-300N.  In any case, I get chat-type messages through without trouble, though they are often delayed several minutes.

I spent some time reading about JXTA, the underlying protocol used by Collanos (as I understand it).  Opening ports on a router into a network address translation (NAT) domain doesn't offer any speed advantage.  The reason is that the outbound traffic is reshaped to use the real internet address.  Inbound traffic, however, is not.  Therefore, even if you use port forwarding on your router you won't be able to get advantages of direct computer-to-computer transfer.  That means still using the relay server.  As a result, don't waste your time opening the ports indicated, at least if you're a typical home user (DSL/Cable Modem type).

It does appear that some future version of JXTA will support UPnP, which might overcome this difficulty as long as routers are intelligent enough to support.  Still, I suspect that is some time away.

I'm still interested in answers to my other three questions, if anyone has them.
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Collanos User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: Apparently stalled sync, or very slow sync « previous next »
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