Workplace suddenly gone

[defeyter]

Hi,

I like Collanos better than Groove. This morning, when I started my pc, my largest workplace was not appearing. Other workplaces were.

I am the only user of the Workplaces, and I have not deleted anything.

I checked the data file folder and there appears to be about 2gb of encrypted files, which should be about the size of my lost workplace.

How can I restore this workplace or get access to those files? Some of those files are my only copies.

Thanks for your help,
Chris

[RickWarp]

This is exactly the sort of issue that concerns us during our test phase with Collanos.  How do we recover in the event of a major problem such as this?  I'll follow this thread with great interest.  Thanks for asking. 

Rick

[defeyter]

hmm, seems Collanos support is not active or/and the development of the product is dead.

I still haven't solved the above problem. Nobody here can help me?

[RickWarp]

I have been told that Collanos support was inactive, but they finally got back to me with at least one answer.  If they can't fix the support issue, I doubt we'll stay with it, but it has great possibilities if they can.

Rick

[defeyter]

Well, you get what you pay for... I'll move back to Groove.
Until support is running, I advise all to stay away from this product

[RickWarp]

Is anybody at Collanos listening in on this?  It's a major issue and the primary one that's holding you back.  We're still giving it a try, but it won't last long if support doesn't come back and stay in place. 

Once support is back, I have plenty of thoughts on how to improve the product.  Meanwhile, I won't yet delete Groove from my computer as we're testing Collanos. 

Rick

[defeyter]

Now, 2 months later, still no solution for my issues. Collanos seems to be just a kitchen-project.
Stay away from it if you want to keep your files.