Disabling Idle Time

[Gracie]

Yep. It's me again.

Can anyone please tell me how to disable the idle time feature? I'd like for Workspace to not go into idle, please.

I'd have posted to the general forums, but there is no option to start a new topic there, so here it goes!

[Anna Evpak]

Hello,

Can you please clarify a bit what do you mean under "idle time feature" - you start Collanos and when you stop working Application close itself or go offline, or?

[Gracie]

Usually with computer programs, if the program goes "idle" or unused for a certain amount of time, it goes into idle mode. Which means that you are seen as there, but nobody can communicate with you. In this instance, it would keep two computers from syncing up if I happen to be idle at the time that the other comes in. So, I'd like to fix it in preferences, so that the program doesn't go idle.

[Franco Dal Molin]

We will look into this matter.

So far we heard both: Users *complaining* that their computer is NOT going to idle mode (or even hibernation) anymore, and users - like you - who *want* Workplace (and therefore the computer) to stay alive.

Obviously there are different types and levels of idles modes, from switching off the screen (screen savers), to switching off disk activity (saving battery on notebooks), to automatically log-off the user, all the way to full hibernation. Furthermore we run on different  operating systems Win XP, Vista, Max OS X, and several Linux's. And finally users can also change preferences in their "computer idle or hibernation settings".

My assumption is that this should (and can only) be controlled on OS-level, not on application level. You would not want to change idle settings in dozens of applications, but centrally on the OS. Anyway, we will look into this. In the meantime, please refer to your OS preference settings and check if you can adjust some values there.

[Franco Dal Molin]

Windows Vista has many issues with hibernation and sleep. Read here:  http://support.microsoft.com/kb/927821/en-us
You can also Google "sleep vista" to get an idea.