Uninvited or just snubbed by technology?

[jwyrick]

We've built a workspace for our team.  Everything was great until a few of us got new laptops.  I backed up my Collanos data before turning in my old laptop.  I installed the same version, 1.3.0.2 of Collanos on my new laptop and then restored the data.  Then my ID was corrupted so I created a new user ID after uninviting and re-inviting did not work.

OK, new id in place I invite my new user to the workspace from another user that is already joined to it.  Then I wait and wait.  These computers are on the same network.  After a couple hours I reboot both of them.  I wait a couple more hours.

The next day I un-invite and then re-invite my new user id.  I get an email that says I'm invited.  I reboot my new laptop.  It's now several hours later.  What am I doing wrong?  I can't get my coworkers back onto the workspace either.

We are all on WinXP.  We are all using the same version of Collanos.

[jwyrick]

I just checked and I have no data coming in or out of either computer.

[Anna Evpak]

Hello,

Probably your space size is rather big now. Under "corrupted" you mean that your account were in lighted in red for other users? because if you restore from your back p even on another PC this wont happen (if you didn't login with same Collanos Name on the other fresh Collanos installation, till that time). So can you please answer on several question:
1. did your co-workers log into fresh installation with same login and didn't use custom installation to point to Data back up during installation?
2. Are in space still members who can invite you there?

I can offer two workaround for current moment:
1. Rise speed for all space members and stay on line until data will sync. You can find detail instruction on next link http://forum.collanos.com/index.php?topic=1254.0;
2. Or someone can invite you to new empty space and when it will sync to everybody add by turn your data.

[jwyrick]

Anna,

Thank you so much by trying to help me.  I believe I can explain why my initial user ID became corrupted.  I did a backup before turning in my old pc.  I restored successfully from the backup on my new pc.  Then my new pc became corrupted when I installed other software and had to be reloaded from scratch.  I again restored from the same backup I had made from my old PC, but this seemed to corrupt my user ID.

We have already made the changes to our Collanos connection settings.  As I said, I'm physically on the same LAN as another member of the workspace. 

As for your suggestion of starting over and putting the data in again, I love and hate this option.  Moving the files would be simple, but all of the tasks would be tedious.  Also, every other member of the team will be getting new pc's over the next three months.  Roughly one member per week.  I cannot imagine rebuilding the workspace every time.

Unfortunately, I'm on the verge of discarding Collanos.  This is something I hate to do, especially since I convinced the team to try it in the first place.  Also, Collanos has been very useful.  Not for collaboration on files; it failed miserably on that point, but as a task management tool it was very good.

I'm giving it until Monday to sync up.  BTW, is there any way to tell how big a workspace is?

[jwyrick]

OK, I figured out the size of the workspace by dragging all of the folders into a new explorer folder and then checking the file size with WinDirStat.  It was at 67.5 mb.  I was able to remove some folders to bring it down to 17mb.

Then I opened 9701 on my PC firewalls.  I did an uninvite and then an invite and waited 12 hours.  Still no traffic in or out of my new PC even though I received the invite and accepted it.

Then I turned both firewalls off and tried again.  24 hours later I still have the same bad results. 

Is it really supposed to be this difficult?   

[jwyrick]

OK, I exited Collanos and then restarted it this morning and was notified of an update.  I performed the update on both my laptop and the other computer here.  Then I invited myself from the other computer.  About 5 min later I had the workspace on my laptop.

I don't know what was in that update, but the special sauce did the trick.  Thanks Collanos team!

[Anna Evpak]

Hello,

Nice to hear that everything is ok. As for Collanos members who will install another OS or buy new PC - you can create backup and then restore from it on new machine. Do not log in with your account on another Data. Use custom installation in order to be available to point root to your data thought installer guide.