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Collanos User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: Unable to Install on XP 0 Members and 1 Guest are viewing this topic. « previous next »
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Author Topic: Unable to Install on XP  (Read 63 times)
Damon
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« on: Yesterday at 02:13:56 AM »
Hi there all,

I am excited to try this program out, it looks outstanding. However, I am having an issue installing under XP. I do not have the error from the first run but here is what I have got through my troubleshooting

When trying to install (I think this is the same error I got first time around as well):
Code:
C:\Program Files\CollanosWorkplace\plugins\com.collanos.plugin.cud.client_1.4.0.1\com.collanos.plugin.cud.client.jar Could not create this file. Shall I try again?

Startup error message:
Code:
The Workplace executable laucher was unable to locate its companion launcher jar.

Try to uninstall error message:
Code:
Couldn't load main class.

Log files (tried to reinstall 3x; initial, before a restart, and after a restart):
install4jError38864
Code:
Exception:

java.lang.ArrayIndexOutOfBoundsException: -149759389
at LZMA.LzmaInputStream.LzmaDecode(LzmaInputStream.java:113)
at LZMA.LzmaInputStream.fill_buffer(LzmaInputStream.java:233)
at LZMA.LzmaInputStream.read(LzmaInputStream.java:313)
at java.io.FilterInputStream.read(Unknown Source)
at java.io.PushbackInputStream.read(Unknown Source)
at java.util.zip.ZipInputStream.read(Unknown Source)
at java.util.zip.ZipInputStream.closeEntry(Unknown Source)
at java.util.zip.ZipInputStream.getNextEntry(Unknown Source)
at com.install4j.runtime.installer.helper.content.ContentInstaller.installContent(Unknown Source)
at com.install4j.runtime.installer.helper.content.ContentInstaller.doStandardInstallation(Unknown Source)
at com.install4j.runtime.beans.actions.InstallFilesAction.install(Unknown Source)
at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(Unknown Source)
at com.install4j.runtime.installer.ContextImpl.performAction(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)
at com.install4j.runtime.installer.Installer.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)

System properties:

java.runtime.name=Java(TM) SE Runtime Environment
exe4j.moduleName=C:\Documents and Settings\Damon\Desktop\Workplace_windows_with_jre_1_4_0_1.exe
exe4j.semaphoreName=c:_documents and settings_damon_desktop_workplace_windows_with_jre_1_4_0_1.exe
sun.boot.library.path=c:\docume~1\damon\locals~1\temp\e4j5.tmp_dir23834\jre\bin
java.vm.version=10.0-b22
java.vm.vendor=Sun Microsystems Inc.
java.vendor.url=http://java.sun.com/
exe4j.consoleCodepage=cp0
path.separator=;
java.vm.name=Java HotSpot(TM) Client VM
file.encoding.pkg=sun.io
user.country=US
sun.os.patch.level=Service Pack 3
install4j.exeDir=C:\Documents and Settings\Damon\Desktop\
java.vm.specification.name=Java Virtual Machine Specification
user.dir=C:\DOCUME~1\Damon\LOCALS~1\Temp\e4j5.tmp_dir23834
java.runtime.version=1.6.0_06-b02
java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment
java.endorsed.dirs=c:\docume~1\damon\locals~1\temp\e4j5.tmp_dir23834\jre\lib\endorsed
os.arch=x86
java.io.tmpdir=C:\DOCUME~1\Damon\LOCALS~1\Temp\
line.separator=

java.vm.specification.vendor=Sun Microsystems Inc.
user.variant=
exe4j.tempDir=C:\DOCUME~1\Damon\LOCALS~1\Temp\e4j5.tmp_dir23834
os.name=Windows XP
proxySet=false
sun.java2d.noddraw=true
sun.jnu.encoding=Cp1252
java.library.path=C:\Documents and Settings\Damon\Desktop;.;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;c:\docume~1\damon\locals~1\temp\e4j5.tmp_dir23834\jre\bin
java.specification.name=Java Platform API Specification
java.class.version=50.0
sun.management.compiler=HotSpot Client Compiler
exe4j.isInstall4j=true
os.version=5.1
user.home=C:\Documents and Settings\Damon
user.timezone=America/Denver
java.awt.printerjob=sun.awt.windows.WPrinterJob
file.encoding=Cp1252
java.specification.version=1.6
java.class.path=C:\DOCUME~1\Damon\LOCALS~1\Temp\e4j5.tmp_dir23834\i4jruntime.jar;C:\DOCUME~1\Damon\LOCALS~1\Temp\e4j5.tmp_dir23834\user.jar;C:\DOCUME~1\Damon\LOCALS~1\Temp\e4j5.tmp_dir23834\platform.zip;
user.name=Damon
java.vm.specification.version=1.0
java.home=c:\docume~1\damon\locals~1\temp\e4j5.tmp_dir23834\jre
sun.arch.data.model=32
exe4j.launchName=C:\Documents and Settings\Damon\Desktop\Workplace_windows_with_jre_1_4_0_1.exe
user.language=en
java.specification.vendor=Sun Microsystems Inc.
awt.toolkit=sun.awt.windows.WToolkit
java.vm.info=mixed mode
exe4j.unextractedPosition=17695554
java.version=1.6.0_06
java.ext.dirs=c:\docume~1\damon\locals~1\temp\e4j5.tmp_dir23834\jre\lib\ext;C:\WINDOWS\Sun\Java\lib\ext
sun.boot.class.path=c:\docume~1\damon\locals~1\temp\e4j5.tmp_dir23834\jre\lib\resources.jar;c:\docume~1\damon\locals~1\temp\e4j5.tmp_dir23834\jre\lib\rt.jar;c:\docume~1\damon\locals~1\temp\e4j5.tmp_dir23834\jre\lib\sunrsasign.jar;c:\docume~1\damon\locals~1\temp\e4j5.tmp_dir23834\jre\lib\jsse.jar;c:\docume~1\damon\locals~1\temp\e4j5.tmp_dir23834\jre\lib\jce.jar;c:\docume~1\damon\locals~1\temp\e4j5.tmp_dir23834\jre\lib\charsets.jar;c:\docume~1\damon\locals~1\temp\e4j5.tmp_dir23834\jre\classes
install4j.appDir=C:\Documents and Settings\Damon\Local Settings\Temp\
java.vendor=Sun Microsystems Inc.
file.separator=\
java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi
sun.io.unicode.encoding=UnicodeLittle
sun.cpu.endian=little
sun.desktop=windows
sun.cpu.isalist=pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86

install4jError45881
Code:
Exception:

java.lang.ArrayIndexOutOfBoundsException: -149759389
at LZMA.LzmaInputStream.LzmaDecode(LzmaInputStream.java:113)
at LZMA.LzmaInputStream.fill_buffer(LzmaInputStream.java:233)
at LZMA.LzmaInputStream.read(LzmaInputStream.java:313)
at java.io.FilterInputStream.read(Unknown Source)
at java.io.PushbackInputStream.read(Unknown Source)
at java.util.zip.ZipInputStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at com.exe4j.runtime.util.FileUtil.pumpStream(Unknown Source)
at com.exe4j.runtime.util.FileUtil.extractFile(Unknown Source)
at com.install4j.runtime.installer.helper.fileinst.FileInstaller.install(Unknown Source)
at com.install4j.runtime.installer.helper.content.ContentInstaller.installContent(Unknown Source)
at com.install4j.runtime.installer.helper.content.ContentInstaller.doStandardInstallation(Unknown Source)
at com.install4j.runtime.beans.actions.InstallFilesAction.install(Unknown Source)
at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(Unknown Source)
at com.install4j.runtime.installer.ContextImpl.performAction(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)
at com.install4j.runtime.installer.Installer.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)

System properties:

java.runtime.name=Java(TM) SE Runtime Environment
exe4j.moduleName=C:\Documents and Settings\Damon\Desktop\Workplace_windows_with_jre_1_4_0_1.exe
exe4j.semaphoreName=c:_documents and settings_damon_desktop_workplace_windows_with_jre_1_4_0_1.exe
sun.boot.library.path=c:\docume~1\damon\locals~1\temp\e4j1.tmp_dir28637\jre\bin
java.vm.version=10.0-b22
java.vm.vendor=Sun Microsystems Inc.
java.vendor.url=http://java.sun.com/
exe4j.consoleCodepage=cp0
path.separator=;
java.vm.name=Java HotSpot(TM) Client VM
file.encoding.pkg=sun.io
user.country=US
sun.os.patch.level=Service Pack 3
install4j.exeDir=C:\Documents and Settings\Damon\Desktop\
java.vm.specification.name=Java Virtual Machine Specification
user.dir=C:\DOCUME~1\Damon\LOCALS~1\Temp\e4j1.tmp_dir28637
java.runtime.version=1.6.0_06-b02
java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment
java.endorsed.dirs=c:\docume~1\damon\locals~1\temp\e4j1.tmp_dir28637\jre\lib\endorsed
os.arch=x86
java.io.tmpdir=C:\DOCUME~1\Damon\LOCALS~1\Temp\
line.separator=

java.vm.specification.vendor=Sun Microsystems Inc.
user.variant=
exe4j.tempDir=C:\DOCUME~1\Damon\LOCALS~1\Temp\e4j1.tmp_dir28637
os.name=Windows XP
proxySet=false
sun.java2d.noddraw=true
sun.jnu.encoding=Cp1252
java.library.path=C:\Documents and Settings\Damon\Desktop;.;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;c:\docume~1\damon\locals~1\temp\e4j1.tmp_dir28637\jre\bin
java.specification.name=Java Platform API Specification
java.class.version=50.0
sun.management.compiler=HotSpot Client Compiler
exe4j.isInstall4j=true
os.version=5.1
user.home=C:\Documents and Settings\Damon
user.timezone=America/Denver
java.awt.printerjob=sun.awt.windows.WPrinterJob
file.encoding=Cp1252
java.specification.version=1.6
java.class.path=C:\DOCUME~1\Damon\LOCALS~1\Temp\e4j1.tmp_dir28637\i4jruntime.jar;C:\DOCUME~1\Damon\LOCALS~1\Temp\e4j1.tmp_dir28637\user.jar;C:\DOCUME~1\Damon\LOCALS~1\Temp\e4j1.tmp_dir28637\platform.zip;
user.name=Damon
java.vm.specification.version=1.0
java.home=c:\docume~1\damon\locals~1\temp\e4j1.tmp_dir28637\jre
sun.arch.data.model=32
exe4j.launchName=C:\Documents and Settings\Damon\Desktop\Workplace_windows_with_jre_1_4_0_1.exe
user.language=en
java.specification.vendor=Sun Microsystems Inc.
awt.toolkit=sun.awt.windows.WToolkit
java.vm.info=mixed mode
exe4j.unextractedPosition=17695554
java.version=1.6.0_06
java.ext.dirs=c:\docume~1\damon\locals~1\temp\e4j1.tmp_dir28637\jre\lib\ext;C:\WINDOWS\Sun\Java\lib\ext
sun.boot.class.path=c:\docume~1\damon\locals~1\temp\e4j1.tmp_dir28637\jre\lib\resources.jar;c:\docume~1\damon\locals~1\temp\e4j1.tmp_dir28637\jre\lib\rt.jar;c:\docume~1\damon\locals~1\temp\e4j1.tmp_dir28637\jre\lib\sunrsasign.jar;c:\docume~1\damon\locals~1\temp\e4j1.tmp_dir28637\jre\lib\jsse.jar;c:\docume~1\damon\locals~1\temp\e4j1.tmp_dir28637\jre\lib\jce.jar;c:\docume~1\damon\locals~1\temp\e4j1.tmp_dir28637\jre\lib\charsets.jar;c:\docume~1\damon\locals~1\temp\e4j1.tmp_dir28637\jre\classes
install4j.appDir=C:\Documents and Settings\Damon\Local Settings\Temp\
java.vendor=Sun Microsystems Inc.
file.separator=\
java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi
sun.io.unicode.encoding=UnicodeLittle
sun.cpu.endian=little
sun.desktop=windows
sun.cpu.isalist=pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86

install4jError59698
Code:
Exception:

LZMA.LzmaException: LZMA : Data Error
at LZMA.LzmaInputStream.LzmaDecode(LzmaInputStream.java:201)
at LZMA.LzmaInputStream.fill_buffer(LzmaInputStream.java:233)
at LZMA.LzmaInputStream.read(LzmaInputStream.java:313)
at java.io.FilterInputStream.read(Unknown Source)
at java.io.PushbackInputStream.read(Unknown Source)
at java.util.zip.ZipInputStream.read(Unknown Source)
at java.util.zip.ZipInputStream.closeEntry(Unknown Source)
at java.util.zip.ZipInputStream.getNextEntry(Unknown Source)
at com.install4j.runtime.installer.helper.content.ContentInstaller.installContent(Unknown Source)
at com.install4j.runtime.installer.helper.content.ContentInstaller.doStandardInstallation(Unknown Source)
at com.install4j.runtime.beans.actions.InstallFilesAction.install(Unknown Source)
at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(Unknown Source)
at com.install4j.runtime.installer.ContextImpl.performAction(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)
at com.install4j.runtime.installer.Installer.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)

System properties:

java.runtime.name=Java(TM) SE Runtime Environment
exe4j.moduleName=C:\Documents and Settings\Damon\Desktop\Workplace_windows_with_jre_1_4_0_1.exe
exe4j.semaphoreName=c:_documents and settings_damon_desktop_workplace_windows_with_jre_1_4_0_1.exe
sun.boot.library.path=c:\docume~1\damon\locals~1\temp\e4jb.tmp_dir26025\jre\bin
java.vm.version=10.0-b22
java.vm.vendor=Sun Microsystems Inc.
java.vendor.url=http://java.sun.com/
exe4j.consoleCodepage=cp0
path.separator=;
java.vm.name=Java HotSpot(TM) Client VM
file.encoding.pkg=sun.io
user.country=US
sun.os.patch.level=Service Pack 3
install4j.exeDir=C:\Documents and Settings\Damon\Desktop\
java.vm.specification.name=Java Virtual Machine Specification
user.dir=C:\DOCUME~1\Damon\LOCALS~1\Temp\e4jB.tmp_dir26025
java.runtime.version=1.6.0_06-b02
java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment
java.endorsed.dirs=c:\docume~1\damon\locals~1\temp\e4jb.tmp_dir26025\jre\lib\endorsed
os.arch=x86
java.io.tmpdir=C:\DOCUME~1\Damon\LOCALS~1\Temp\
line.separator=

java.vm.specification.vendor=Sun Microsystems Inc.
user.variant=
exe4j.tempDir=C:\DOCUME~1\Damon\LOCALS~1\Temp\e4jB.tmp_dir26025
os.name=Windows XP
proxySet=false
sun.java2d.noddraw=true
sun.jnu.encoding=Cp1252
java.library.path=C:\Documents and Settings\Damon\Desktop;.;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;c:\docume~1\damon\locals~1\temp\e4jb.tmp_dir26025\jre\bin
java.specification.name=Java Platform API Specification
java.class.version=50.0
sun.management.compiler=HotSpot Client Compiler
exe4j.isInstall4j=true
os.version=5.1
user.home=C:\Documents and Settings\Damon
user.timezone=America/Denver
java.awt.printerjob=sun.awt.windows.WPrinterJob
file.encoding=Cp1252
java.specification.version=1.6
java.class.path=C:\DOCUME~1\Damon\LOCALS~1\Temp\e4jB.tmp_dir26025\i4jruntime.jar;C:\DOCUME~1\Damon\LOCALS~1\Temp\e4jB.tmp_dir26025\user.jar;C:\DOCUME~1\Damon\LOCALS~1\Temp\e4jB.tmp_dir26025\platform.zip;
user.name=Damon
java.vm.specification.version=1.0
java.home=c:\docume~1\damon\locals~1\temp\e4jb.tmp_dir26025\jre
sun.arch.data.model=32
exe4j.launchName=C:\Documents and Settings\Damon\Desktop\Workplace_windows_with_jre_1_4_0_1.exe
user.language=en
java.specification.vendor=Sun Microsystems Inc.
awt.toolkit=sun.awt.windows.WToolkit
java.vm.info=mixed mode
exe4j.unextractedPosition=17695554
java.version=1.6.0_06
java.ext.dirs=c:\docume~1\damon\locals~1\temp\e4jb.tmp_dir26025\jre\lib\ext;C:\WINDOWS\Sun\Java\lib\ext
sun.boot.class.path=c:\docume~1\damon\locals~1\temp\e4jb.tmp_dir26025\jre\lib\resources.jar;c:\docume~1\damon\locals~1\temp\e4jb.tmp_dir26025\jre\lib\rt.jar;c:\docume~1\damon\locals~1\temp\e4jb.tmp_dir26025\jre\lib\sunrsasign.jar;c:\docume~1\damon\locals~1\temp\e4jb.tmp_dir26025\jre\lib\jsse.jar;c:\docume~1\damon\locals~1\temp\e4jb.tmp_dir26025\jre\lib\jce.jar;c:\docume~1\damon\locals~1\temp\e4jb.tmp_dir26025\jre\lib\charsets.jar;c:\docume~1\damon\locals~1\temp\e4jb.tmp_dir26025\jre\classes
install4j.appDir=C:\Documents and Settings\Damon\Local Settings\Temp\
java.vendor=Sun Microsystems Inc.
file.separator=\
java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi
sun.io.unicode.encoding=UnicodeLittle
sun.cpu.endian=little
sun.desktop=windows
sun.cpu.isalist=pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86

Any help is appreciated!
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Damon
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Posts: 3


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« Reply #1 on: Yesterday at 02:17:45 AM »
Also, I forgot to mention that error.txt is being created on my desktop containing the following:
Code:
LZMA : Data Error
LZMA : Data Error
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Damon
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Posts: 3


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« Reply #2 on: Yesterday at 03:23:10 AM »
SOLVED: I downloaded the program again and did a reinstall over the exiting (as it would not let me uninstall) and received no errors this time around.
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Pages: [1] Go Up Print 
Collanos User Forum  |  Collanos Workplace Product Support  |  Technical Support (English) for Collanos Workplace  |  Topic: Unable to Install on XP « previous next »
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