spetter
Newbie

Posts: 3
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« on: January 22, 2008, 09:57:14 PM » |
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I am asking my students to use Collanos for a virtual project in their class. I have one student that has an unusual problem.
She has installed Collanos (windows), but when she clicks on the icon to start the program, it starts to load but it does not come up. The icon appears in the SysTray, but before she can even log in the program closes.
She has tried uninstalling and re-installing the software with no luck. She did get the software to work on a different computer, but not on the laptop she wants to use.
I'm not sure if this is the reason for the problem, but she does remember when she installed Collanos for the first time and started to run it, Windows asked if she wanted to block access. The first time, she said "yes to block the program." On the install that works, she said not to block access. Even after uninstalling and reinstalling, she hasn't been asked the same question again. Again, I'm not sure if this is the reason for the problem, but I thought I would mention it in case it is a clue.
Any ideas or thoughts about a fix or workaround?
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