Tasks can't be altered after reinstall.

[peripatetic]

Hi.

I was using a Tasks Only folder in Collanos to store a bunch of project related tasks. I had to reinstall the operating system, and so I had to start with a fresh install of Collanos. No problem, I thought, I'll just sync up with my colleagues, and I'll have all the files back.

This eventually happened, although I did have to wait a while for the invite and sync process - about 24 hours with both myself and two collegues connected for the duration. But that's not the problem ... now all the tasks I entered before the reinstallation are marked as belonging to Former User and created by Unknown. I understand why this is the case. However when I try to alter details, eg assign them to myself, or change the status or completion percentage, the changes appear to happen. However when I log out of Collanos and back in again, all the Task details have reverted to what they were before I started.

 I'm a group manager, so I don't think it should be a permission problem.

I can create new tasks, which retain their status.

This is using the latest Linux version of Collanos, running on Ubuntu (previously it was running on Mandriva).

Any ideas? I don't really want to have to go through deleting and re-entering all the tasks. I'm not actually sure if they'll delete in any case.

[Anna Evpak]

Hello,

Can you please send us log files for more objective investigation on support@collanos.com.

1. Start up Collanos;
2. Open menu Help-> Report Problem/Bug -> Submission Form will appear;
3. Fulfill letter body, point there link on forum, and log files will be attached automatically;
4. Press OK button;

You will have to wait a bit and letter window won't disappear until logs will be archived totally. You will receive message about successful sent after all.