Logged into 2 machines with same user name, how to resolve?

[anita.cw.chan]

I have installed Collanos workspace on my 2nd machine without realising it is currently not supported.

I have since uninstalled Collanos from 2nd machine and reinstall hoping to create a new ID. Unfortunately that didn't work - the machine seemed to have "memory" (tracked by cookies?) of the old ID and didn't prompt me to create new account.

What should I do to resolve this please?

[Anna Evpak]

Hello,

It would be faster if you write to technical support branch. Actually Collanos stores its Data locally - so all you files in encrypted variant and also special mechanism which check authorization is on your HD. So solution: is to verify whether you don have information in Collanos on second machine and than delete your Data folder. After Data folder is deleted it would be possible to  login with new account, but of course there won't be any file.
On standard installation Data folder for different OS is situated in different places, in Windows it is:
C:\Documents And Settings\{Your user name}\Application Data\CollanosWorkplace\{Unique Key}\Data

[larochellec]

Thank you very much for this valuable information!  I had the same problem and I solve it with your solution.

Claude