Team: PURE SWISS Inc. – San Francisco, CA, USA (HQ).
Members: Managing partners Alex Fries, Jim Heim and Michael Toedtli. Worldwide team located in California, Mexico, India and China.
Team Context: Consumer Goods
Team Background: PURE SWISS is a manufacturer and distributor of bottled Swiss mineral water. The company was founded in September 2006 with the goal to provide a new brand of top quality, unique, and fresh mineral water straight from Switzerland’s alpine highlands. PURE SWISS has uniquely positioned itself as the primary distributor of Swiss mineral water to consumers around the world, whose demand for mineral water continues to boom with some countries annual demand increasing by as much as 10% annually.
Team Challenge: PURE SWISS struggled to find adequate collaboration tools that would support its geographically dispersed team members and outsourcing partners. Team members and partners were based out of remote locations around the world, utilized different operating systems, including Windows, Linux, and Mac, and lacked the IT resources that are so readily available at larger companies.
In addition, the company is highly dependent on designers, marketers and other external partners who need to complete critical and time sensitive tasks. Sharing files, assigning and executing tasks, discussing documents, and sharing information among PURE SWISS team members and partners needs to be easy, efficient, and quick. Available collaboration solutions required unwarranted administration overhead, were difficult to use, and imposed additional costs, luxuries the company could not afford.
As the company continued to grow, correspondences and file sharing swelled creating content chaos due to members’ dependency on email and online collaboration systems such as Yahoo! Groups. Email systems were not properly designed to facilitate team collaboration. Yahoo! groups did not properly support the needs of a collaborative business environment and required team members to always be online to access and add content. Additional applications, such as wiki’s, did not meet PURE SWISS’ requirements as Managing Partner, Alex Fries was quoted:
Emailing documents back and forward between the team got out of control. We were recommended to use a Wiki but it was too complicated for some of our members. It would be much easier if we had a “virtual, central” drive that we could share documents with our entire worldwide team.
PURE SWISS needed a cross-platform, easy to use, shared environment that they could easily deploy without having complex and costly installations and maintenance. Each internal and external member had to be able to get onboard immediately without the need to buy new computers or to have advanced technical skills.
Solution: The company initially knew what it didn’t want but it was only when they came across Collanos Workplace, which was recommended to them by a venture capitalist, that they realized what they really needed.
Collanos’ free, Peer-to-Peer (P2P) solution immediately addressed many of their concerns. Mac and Linux users on their team are able to share Collanos workspaces just as easy as Windows users. No training is necessary and the lack of excessive features in the application allows members to quickly master the fundamental functions they need, namely, managing the frequent changes to documents.
In addition, PURE SWISS is able to easily accommodate their partners without requiring IT support or the purchase of a server or hosted environment. Partners simply have to install Collanos and then be invited to a team workspace, where PURE SWISS members are already collaborating. Documents, discussions, tasks, and information are all stored on each team members’ computers, making the teams’ data secure, backed-up and always available.
Above all, PURE SWISS members no longer struggle to keep track and organize their teams’ content. Collanos has become the standard collaboration application across the company. Team documents are organized in Collanos and everyone knows where to find the latest document or where to go to prepare for a certain project or meeting.
Results: Ever since adopting Collanos Workplace, PURE SWISS members estimate that they have become 30% more efficient in their communications and projects that require the exchange and collaboration on documents. About 75% of a PURE SWISS team member’s time is spent on joint projects, therefore, Collanos has had a huge impact on the way PURE SWISS and its partners collaborate. PURE SWISS was able to reduce email exchanges significantly and Collanos has allowed members to rapidly access all team correspondences and files without losing any critical data. Also, the company originally planned to license another P2P solution, but with Collanos, they were able to avoid these costs, get users onboard much faster, and share workspaces also with their Mac and Linux-based members, as Alex Fries highlighted:
We originally planned to license Groove Networks ™; however, with Collanos Workplace’s more simplified functionality, we were able to ramp up the team much faster and didn’t have to leave out our Mac and Linux users. On top of that, we didn’t have to spend a dime since Collanos is free.
By increasing the company’s efficiency and lowering operational costs, PURE SWISS is able to shift more resources into expanding its presence in global markets and supplying customers with its natural Swiss mineral water.
Collanos Team Spotlight Series, a new Collanos community initiative, highlights each time a new team, who they are and why they have chosen Collanos Workplace as their team collaboration of choice.
If you are interested in having your team take part in this program please contact us.
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